Refund & Cancellation Policy
DRAFT for review. This is a starting template, not legal advice. Have a qualified attorney review it and fill in every [BRACKETED] item before you charge customers.
Cancel anytime
You can cancel PropLedger Pro at any time, online, in one click from Account → Manage or cancel subscription (the Polar customer portal) or the link in your receipt email. After you cancel you are not charged again, and Pro stays active until the end of the period you already paid for.
Refunds
- First payment: if you're not happy, email [SUPPORT EMAIL] within [7] days of your first charge for a full refund.
- Renewals: monthly renewals are generally not refunded for partial months. If you were charged after you tried to cancel, or were charged in error, contact us and we will make it right.
- Where the law requires more (for example, EU/UK withdrawal rights or local consumer law), that law applies.
How refunds are paid
Refunds are issued by our payment processor and merchant of record, Polar, to your original payment method, usually within 5–10 business days depending on your bank.
Price
PropLedger Pro is $12.99 per month plus applicable tax, and renews monthly until canceled.
Contact
[OPERATOR LEGAL NAME / BUSINESS NAME] · [SUPPORT EMAIL]